Privacy Policy
Privacy Policy

This Privacy Policy represents the AllTrak practices with respect to the collection of Personal Information through the AllTrak's Android/IOS Apps and Website and the manner of use of such information by the platform.

AllTrak endeavours to collect, process and treat the Personal Information of its users in compliance with the provisions of the Information Technology Act, 2000 and the Information Technology (Reasonable Security and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“Data Protection Laws”).

Please read this Privacy Policy carefully before proceeding, as by completing the registration process on the AllTrak's Android/IOS Apps and Website and/or by using the AllTrak's Android/IOS Apps and Website, you provide your agreement with this Privacy Policy. If you do not agree with the provisions of this Privacy Policy, then please do not access the AllTrak's Android/IOS Apps and Website and/or do not complete the registration process on the AllTrak's Android/IOS Apps and Website.

SCOPE OF THE PRIVACY POLICY

This Privacy Policy is applicable to all visitors, registered users, and all other users of our Services. By accessing or using the Services, you consent to us collecting, storing, using, and disclosing your information as described in this Privacy Policy. The provisions contained in this Privacy Policy supersede all previous notices and statements regarding our privacy practices with respect to the Services. If you do not agree to all provisions of this Privacy Policy, you may not access or use the Services.

Your continued use of the AllTrak's Android/IOS Apps and Website shall confirm that you have provided your unconditional consent and confirm to the terms of this privacy policy as regards collecting, maintaining, using, processing and disclosing your personal and other information in accordance with this Privacy Policy.

  • 1.   Information Collected while Using the Android & iOS Applications

    While using Our Application, in order to provide features of Our Application, We may collect, with your prior permission/consent the following:

    • Information regarding your location – Required to assign new visits to our on-field work force, calculate ETA of next visit and calculate distance travelled on the field.
    • Camera, Images & File Access – Required for capturing and uploading prescriptions, reports and samples picked and dropped. This help to record and audit of the service provided.

    Our app collects only the minimum necessary data required to directly support public health emergency efforts. We do not collect any personal or sensitive data beyond what is essential for these specific purposes.
    You can enable or disable access to this information at any time, through Your Device settings.

    • SECURITY OF PERSONAL INFORMATION

    The Company takes all reasonable steps to comply with the applicable laws to ensure that the Personal Information provided by you is stored in a secure environment protected from unauthorized access, modification, destruction or disclosure. To protect Personal Information against accidental or unlawful destruction, loss or modification and against unauthorized disclosure or access, the Company has implemented robust security practices and standards to guard your information. We have a comprehensive and well documented information security programme and information security policy that contains managerial, technical, operational and physical security control measures that are commensurate with the information assets being protected considering the nature of our business operations.

    We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing. We use a secure server to store the information you give us when you use the AllTrak's Android/IOS Apps and Website or create an account on the AllTrak's Android/IOS Apps and Website and any Personal Information you provide us online is securely encrypted.
    While the Company strives to protect your Personal Information at all times, the Company cannot guarantee its absolute security and shall not be liable for any breach of security by an outside party. It is also important for you to protect against unauthorized access to your user name and password for your account and to your computer/electronic device. Be sure to sign off from your account on the AllTrak's Android/IOS Apps and Website in case you access your account from a shared computer/electronic device.

  • 2.   Information collected by the AllTrak's Android/IOS Apps and Website

    The AllTrak's Android/IOS Apps and Website primarily collects and stores the Personal Information, as would be provided by you in the course of creating your account as well as accessing and using the services provided by the AllTrak's Android/IOS Apps and Website. With regard to creating an account and registering on the AllTrak's Android/IOS Apps and Website, the AllTrak's Android/IOS Apps and Website would generally process your name, phone number, e-mail address, age, date of birth, account information like user name, password and device information like preferences, time zone, uploaded images, location data, etc.

    Additionally, in the course of your visit to the AllTrak's Android/IOS Apps and Website and accessing the services provided through the AllTrak's Android/IOS Apps and Website, the AllTrak's Android/IOS Apps and Website and/or the third parties with whom the AllTrak's Android/IOS Apps and Website has contracted to provide services, may collect certain anonymous information from sources such as server log files, cookies and pixel tags. AllTrak's Android/IOS Apps and Website and/or the third parties may collect information concerning your access to and use of the services provided through the AllTrak's Android/IOS Apps and Website such as what buttons/options you click on, device you use to access the AllTrak's Android/IOS Apps and Website, device’s unique identifying number, operating system, device language, device region, device time zone, mobile network information, etc. AllTrak's Android/IOS Apps and Website uses cookies or other similar software to collect data about the users to track their movements around the AllTrak's Android/IOS Apps and Website and in order to assist the users to automatically and effortlessly log in on subsequent visits to the AllTrak's Android/IOS Apps and Website. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to a user’s browser from a website's computers and stored on the user's computer's/electronic device’s hard drive. An application can send its own cookies to the user's browser if the user's browser's/device preference settings allow it. You can change your privacy preferences regarding the use of cookies and similar technologies through your browser/device. You may set your browser/device to accept all cookies, block certain cookies, require your consent before a cookie is placed in your browser/device, or block all cookies. Blocking all cookies will affect your online experience and may prevent you from enjoying the full features of the AllTrak's Android/IOS Apps and Website.

    The AllTrak's Android/IOS Apps and Website and/or third-party service providers and/or our partners may also use cookies to manage and measure the performance of advertisements displayed on or delivered through the AllTrak's Android/IOS Apps and Website. This helps the AllTrak's Android/IOS Apps and Website as well as service providers and partners to provide more relevant advertising.

    AllTrak's Android/IOS Apps and Website also automatically receives and records information on AllTrak's Android/IOS Apps and Website’s web server logs from the user's device including the Internet Protocol (IP) address. AllTrak's Android/IOS Apps and Website records IP addresses for anonymous statistical purposes, administration of this AllTrak's Android/IOS Apps and Website and associated servers, and to improve AllTrak's Android/IOS Apps and Website’s services.

  • 3.   Personally-Identifying Information

    Certain visitors to AllTrak's Android/IOS Apps and Website choose to interact with AllTrak in ways that require AllTrak to gather personally-identifying information. The amount and type of information that AllTrak gathers depends on the nature of the interaction.

  • 4.   Security

    The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

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  • 5.   Protection of Certain Personally-Identifying Information

    AllTrak discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on AllTrak's behalf or to provide services available at AllTrak's Android/IOS Apps and Website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using AllTrak's Android/IOS Apps and Website, you consent to the transfer of such information to them. AllTrak will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, AllTrak discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when AllTrak believes in good faith that disclosure is reasonably necessary to protect the property or rights of AllTrak, third parties or the public at large.

    If you are a registered user of https://alltrak.co/ and have supplied your email address, AllTrak may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with AllTrak and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. AllTrak takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

  • 6.   Aggregated Statistics

    AllTrak may collect statistics about the behavior of visitors to its Android/IOS Apps and Website. AllTrak may display this information publicly or provide it to others. However, AllTrak does not disclose your personally-identifying information.

  • 7.   Cookies

    To enrich and perfect your online experience, AllTrak uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

    A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. AllTrak uses cookies to help AllTrak identify and track visitors, their usage of https://alltrak.co/, and their Android/IOS Apps and Website access preferences. AllTrak visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using AllTrak's Android/IOS Apps and Website, with the drawback that certain features of AllTrak's Android/IOS Apps and Website may not function properly without the aid of cookies.

    By continuing to navigate our AllTrak Android/IOS Apps and Website without changing your cookie settings, you hereby acknowledge and agree to AllTrak's use of cookies.

  • 8.   E-commerce

    Those who engage in transactions with AllTrak – by purchasing AllTrak's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, AllTrak collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with AllTrak. AllTrak does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

  • 9.   Privacy Policy Changes

    Although most changes are likely to be minor, AllTrak may change its Privacy Policy from time to time, and in AllTrak's sole discretion. AllTrak encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.