These terms of service outline the rules and regulations for the use of AllTrak's Android/IOS Apps and Website.

AllTrak is located at:

B3, 3rd Floor, Opp Deep Chand hospital, Ashok Vihar phase 4 Delhi 110052 - Delhi , India

By accessing the AllTrak's Android/IOS Apps and Website we assume you accept these terms of service in full. Do not continue to use AllTrak's Android/IOS Apps and Website if you do not accept all of the terms of service stated on this page.

The following terminology applies to these Terms of Service, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing the AllTrak's Android/IOS Apps and Website and accepting the Company's terms of service. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

While using Our Application, in order to provide features of Our Application, We may collect, with your prior permission/consent the following:

• Information regarding your location – Required to assign new visits to our on-field work force, calculate ETA of next visit and calculate distance travelled on the field.
• Camera, Images & File Access – Required for capturing and uploading prescriptions, reports and samples picked and dropped. This help to record and audit of the service provided.

Our app collects only the minimum necessary data required to directly support public health emergency efforts. We do not collect any personal or sensitive data beyond what is essential for these specific purposes.
You can enable or disable access to this information at any time, through Your Device settings.

• SECURITY OF PERSONAL INFORMATION

The Company takes all reasonable steps to comply with the applicable laws to ensure that the Personal Information provided by you is stored in a secure environment protected from unauthorized access, modification, destruction or disclosure. To protect Personal Information against accidental or unlawful destruction, loss or modification and against unauthorized disclosure or access, the Company has implemented robust security practices and standards to guard your information. We have a comprehensive and well documented information security programme and information security policy that contains managerial, technical, operational and physical security control measures that are commensurate with the information assets being protected considering the nature of our business operations.

We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing. We use a secure server to store the information you give us when you use the AllTrak's Android/IOS Apps and Website or create an account on the AllTrak's Android/IOS Apps and Website and any Personal Information you provide us online is securely encrypted.
While the Company strives to protect your Personal Information at all times, the Company cannot guarantee its absolute security and shall not be liable for any breach of security by an outside party. It is also important for you to protect against unauthorized access to your user name and password for your account and to your computer/electronic device. Be sure to sign off from your account on the AllTrak's Android/IOS Apps and Website in case you access your account from a shared computer/electronic device.

We employ the use of cookies. By using AllTrak's Android/IOS Apps and Website you consent to the use of cookies in accordance with AllTrak's privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

Unless otherwise stated, AllTrak and/or it's licensors own the intellectual property rights for all material on AllTrak. All intellectual property rights are reserved. You may view and/or print pages from alltrak.co/ for your own personal use subject to restrictions set in these terms of service.

You must not:

• Republish material from alltrak.co/
• Sell, rent or sub-license material from alltrak.co/
• Reproduce, duplicate or copy material from alltrak.co/
• Redistribute content from AllTrak (unless content is specifically made for redistribution).

• This Agreement shall begin on the date hereof.
• Certain parts of AllTrak's Android/IOS Apps and Website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the Android/IOS Apps and Website. AllTrak does not screen, edit, publish or review Comments prior to their appearance on the Android/IOS Apps and Website and Comments do not reflect the views or opinions of AllTrak, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws AllTrak shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on our Android/IOS Apps and Website.
• AllTrak reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms of Service.
• You warrant and represent that:
  • You are entitled to post the Comments on our Android/IOS Apps and Website and have all necessary licenses and consents to do so;
  • The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
• You hereby grant to AllTrak a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

• The following organizations may link to our Web site without prior written approval:
  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
  • Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
• These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
• We may consider and approve in our sole discretion other link requests from the following types of organizations:
  • commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
  • dot.com community sites;
  • associations or other groups representing charities, including charity giving sites,
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms whose primary clients are businesses; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of AllTrak; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our Android/IOS Apps and Website, you must notify us by sending an e-mail to contact@alltrak.co. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:'

• By use of our corporate name; or
• By use of the uniform resource locator (Web address) being linked to; or
• By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.
• No use of AllTrak's logo or other artwork will be allowed for linking absent a trademark license agreement.

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

We shall have no responsibility or liability for any content appearing on your Android/IOS Apps and Website. You agree to indemnify and defend us against all claims arising out of or based upon your Android/IOS Apps and Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms of service and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms of service.

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our Android/IOS Apps and Website and the use of our Android/IOS Apps and Website(including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury resulting from negligence;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the Android/IOS Apps and Website and the information and services on the them are provided free of charge, we will not be liable for any loss or damage of any nature.

This Terms of service page was created at privacyterms.io terms & conditions generator. If you have any queries regarding any of our terms, please contact us.

We provide home blood collection service to our B2B partners. Our B2B partners assign home collection services to our fleet of phlebotomist who collect blood samples and payment on behalf of our partners. No refund shall be processed on the order if the blood samples have been successfully picked and processed.

Any technical delay or glitch reported on our platform during the payment which includes duplicate or excess amount of payments will be refunded to user in 7 working days. The User agrees that the timelines are approximate and all essential steps would be taken to adhere to the timelines as displayed.

No refund shall be processed for providing a wrong contact number. The User once opted for this feature is advised to keep the Contact Number in full coverage area and must answer the call when received. No refund shall be processed for any call which gets connected.

The refunds, if any, shall be processed after deduction of the transaction charges levied by the Bank and/or the Payment Gateway.

In case the AllTrak's Android/IOS Apps and Website or Payment gateway’s webpage, that is linked to the AllTrak's Android/IOS Apps and Website, is experiencing any server related issues like ‘slow down’ or ‘failure’ or ‘session timeout then user may expect delay in such cases

If there are orders that the AllTrak's Android/IOS Apps and Website is unable to accept and must cancel, the AllTrak's Android/IOS Apps and Website at its sole discretion, reserves the right to refuse or cancel any order for any reason whatsoever. Some situations may result in the order being cancelled and include, without limitation, non-availability of the service, inaccuracy, error in pricing information or other problems as identified. If the User’s order is cancelled after charges being paid against the said service, the said amount paid for booking shall be refunded.